Cancelation Policy

At VeloxVeda, we understand that circumstances may arise, and plans can change. We aim to provide a hassle-free shopping experience, including the flexibility to cancel your order if needed. Please review our cancellation policy below:

1. Cancellation Timeframe:
- You may cancel your order within 12 hours of placing it. We strive to process orders promptly, and this timeframe allows for efficient order management.

2. How to Cancel:
- To cancel your order, please contact our customer service team immediately through one of the following channels:
- Email: veloxveda@gmail.com
- WhatsApp: +91 8302308499

3. Required Information:
- When requesting a cancellation, please provide the following details:
- Order number
- Your name
- Contact information

4. Confirmation of Cancellation:
- Once we receive your cancellation request and verify that it falls within the 12-hour timeframe, we will confirm the cancellation of your order.

5. Refund Process:
- If the cancellation request is made within the stipulated 12-hour period, a full refund will be initiated to your original payment method.
- Refunds will be processed as quickly as possible, but please note that it may take a few business days for the refund to reflect in your account.

6. Orders Beyond 12 Hours:
- Unfortunately, orders cannot be canceled if the request is made after the 12-hour window. In such cases, the standard return and refund policy will apply.

7. Contact Information:
- For any inquiries or assistance related to order cancellations, please contact our customer service at veloxveda@gmail.com or WhatsApp +91 8302308499.

Note: VeloxVeda reserves the right to refuse or cancel any order for any reason, including if the product is out of stock, discontinued, or if there are concerns about fraudulent or inappropriate activity.

Thank you for choosing VeloxVeda. We appreciate your understanding and cooperation as we strive to provide you with the best possible shopping experience.